Emotional Intelligence in Product Management
Aligning with our customer’s perspective lets us accurately identify “pain points” they encounter while performing tasks and accomplishing outcomes that are important to them.
Business
The way we do business is changing as we embrace people and technology working side by side to grow businesses.
Tipping Point: Business and Technology Partnership
The pandemic has caused a shift in customer behavior and has opened business opportunities for products and services, addressing the current customer needs focused on social distancing.
Creating Customer Connections While Social Distancing
How sales professionals are creating customer connections with customers.
3 Tips for Bringing Employees Back to the Office
3 Tips for bringing employees back to the office: Ensure Social Distancing, Ensure Physical Safety, Ensure Mental Health and Wellness
Boundless Jobs: The Implications for Corporations and Professionals
The future of work will gravitate toward boundless jobs that are not tied to a specific geography or time zone. “Boundless jobs will create a competitive advantage for companies while increasing job opportunities for people.” Tracy Levine, Forbes Coaches Council
3 Operational Risks to Consider in the New World
Organizations in virtually every industry, of various sizes and across the globe, have been experiencing a riskier business environment, and the expectations for the year 2020, even before Covid-19 entered the equation, was no different.
Resilience Leadership, Not Just Another ‘Buzzword’
As the world changes around us and we are faced with dilemmas on how to adapt to change, organizations are faced with very similar challenges: How do they create a culture of resilience that would best position them to overcome disruption and setbacks?
Operational Risk Management During COVID-19: 3 Things Most Successful Risk Teams Do Right
Promptly re-prioritizing activities, mobilizing resources to produce a clear view of increased risks and weakened controls and applying a structured approach to draw out the most opportunities from the crisis are instrumental for Operational Risk management during the pandemic.
Embrace Digitalization, Innovate
The current situation that requires employees to stay in place and work remotely has lain bare the evidence that the skills gap is wide.
Leading in Uncertainty
Judy Romano, VP & CFO, InterContinental Hotels Group (IHG®) finds herself managing once again in disruption. She was the International CFO during the Equifax breech. She shares in her Webinar how leaders can and must be part of the solution during disruption.