Can Do Attitude, Embrace Ambiguity by Ania Caruso CPCU

Leaders Magazine Issue 1 April 2020

Most crises do not come with an instruction manual on how to navigate through it successfully while continuing to drive the desired results. Although crisis management and business continuity plans are tools most companies establish in order to ensure their survival and robust recovery strategy, it is the human component that brings it all together.

We all have heard that “bad news ages badly ” and when protocols around us change rapidly sometimes things go not as planned even with our best intention and efforts.

Taking ownership of our actions in an authentic and humble way coupled with an effective communication strategy and a solution mindset are the best antidotes to misunderstanding and will help move us forward.

Now more than ever the “can do” attitude is what is going to get us all through to the “other side”! And the other side will be a more robust, tech savvy, resilient and agile society.

“Current Covid-19 situation puts a spotlight on the importance of being comfortable with ambiguity as well as transparency and honesty with all stakeholders around us – from the employees, clients, prospects, community leaders to our family and friends."

Ania Caruso CPCU, VP, Business, The Plexus Groupe Tweet

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